Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.For any complaints and enquiries you may contact us here.
Your online dating profile is your selling point, allowing you a prime opportunity to showcase your best photos and your unique personality.
The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.
The ODA monitors enquiry and complaint levels and the issues complained about.
Remember that most members don’t have time to read every ad they see so tend to scan them.
With this is mind it’s good to use ‘buzz words’ that stand out, for example place names, film titles, football teams…whatever will make someone stop and linger on your profile.